Returns & Exchanges

SHIPPING, RETURNS & WARRANTY

What shipping services do we use?

We use good ole’ USPS to get nuckees in your hands.  

How much is Shipping?
FREE! That’s right, you only pay for your nuckees and we’ll handle the shipping costs.

Do you ship internationally?
Unfortunately we don’t ship internationally at the time, only to valid U.S. addresses.

How long will it take to get my nuckees?

Orders are usually processed within one business day and will typically arrive at your doorstep between 3-4 days after processing is complete.

RETURNS & EXCHANGES

My nuckees broke. Can I return or exchange it? 

You got it! If your nuckees breaks or starts malfunctioning, simply fill out the return form at nuckees.com

As soon as your returned item gets to us we'll issue your refund.

NOTE: If you purchased your nuckees product from a location other than www.nuckees.com, you must contact that dealer for a refund.

How long do refunds take? 

Once we begin the refund process, you will receive an email notification. It can take up to 10 business days for your funds to return to your account. How fast the refund shows up depends on your bank. If you haven’t received your refund after 2 weeks, contact your bank for an update or feel free to email us to make sure it's been processed fully. 

LIFETIME WARRANTY & REDEMPTION

How long is the warranty on my nuckee?

All nuckees come with a lifetime warranty, so no matter what happens to your nuckee, we’ve got you covered.

NOTE: A lifetime warranty can only be redeemed ONCE per nuckee purchase.